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Airport Authority of India


The purpose of this document is to highlight the process and results of a real-world implementation of a web and mobile application for Airports Authority of India, by team Intelebee. The document provides virtual guidance on how solutions were provided to every individual requirement, making the aviation project a global product.

Project details

Airports Authority of India (AAI) is the biggest aviation authority of India that came into existence on April 1st, 1995 by merging National and International Airports of India. AAI manages 125 airports, including Domestic, International, Customs, and Defense airfields. The project goal was to build a website and mobile application, dedicated to Netaji Subhash Chandra Bose International Airport (NSCBIA) that would be the storehouse of all the vital information about the Kolkata aviation industry. The intended outcome was to bring a change to the way people seek any sort of aviation information related to Kolkata International Airport. With the help of this dedicated project, every information about airlines, immigration, boarding, security, baggage, transportation has become more accessible to people worldwide.

Project Requirements

The foremost requirement of Airport Authority of India was to build a unanimous web and mobile platform that would modernize and ease the way customers seek information about Kolkata aviation services. The platform was a visionary need for Kolkata aviation industry to make the flying experience a seamless effort on the part of thousands of users/ travelers each day. The performance requirements was to build a user-friendly and updated web and mobility solution that would provide travelers with a wide range of modernized functionality and real time information such as Airport Info, Airlines Schedule, Bags and Baggage, Lost and Found, Cabs and Transportation, Emergency, Maps, Accommodation, and FQA’s about the Kolkata airport. The design requirement was to make a unified information source for aviation industry, that would be fast, rapidly updated, secure, easy to use, easy to access, and reliable; that would allow stakeholders of the industry and travelers to be a part of seamless online system, in a very modern environment.

Significant features developed by Intelebee:

Real time airlines tracking- The ‘real time airlines tracking’ is the smartest feature developed by the Intelebee team for the project. The feature enables a traveler to track the real time arrival, departure, delay, and other scheduling information of a flight. Intelebee team modernized the way people look up flights status in airports. Unlike before creation of the app, now people could access all the real time flight status/ information within the app itself, and stay updated.

Based on the present architecture and data flow of Airport Authority of India, the architects of Intelebee designed the solution which could seamlessly meet the following requirements:
  • Streamline live flight information to their mobile app and website
  • Search capability for flight schedule
  • Ticket booking facility with the help of Makemytrip API
  • Shows connected transportation information within the city
  • Designed airport map which can be browsed from the app and website
  • Carries plenty of other information about airport baggage claim, lost and found materials, lounge info, child care, medical emergency, foods and beverages stores etc.

Application Screens

Kolkata Airport screen Kolkata Airport screen Kolkata Airport screen Kolkata Airport screen


The greatest challenge for Intelebee while working on the project was to build an online platform that:
  • Proved easy and delivered real time information
  • Could handle large size database
  • Could provide real time notifications
  • Would get updated every 2 minutes

The biggest challenge for the team was to work with the data server which was not connected to the cloud/web. Further, the NSCBIA never had a well-defined API/ data feed which could be pulled from a web based platform or mobile app. Building an online platform which would handle wide list of database, get updated every 2 minutes, and seamlessly sync with multiple platforms was a big challenge itself. The application requirement constantly changed, real time updates poured in every 2 minutes, to which Intelebee had to deliver their best hand forward, to make the whole concept a global product.

Solutions provided by Intelebee/ How Intelebee delivered

The AAI team outsourced the development of most of the critical modules to Intelebee. The highly experienced pool of developers of Intelebee, with the leverage of modern technologies, successfully met the requirements.

The team worked very closely with Airport Authority of India’s technical team to understand their present architecture and data flow. It is an informative platform, where millions of user can be benefited by getting updated with information about flights. The app and website is totally synchronized with the real AAI database. Here, the team used "CodeIgniter" framework which enabled rapid development of both web sites and web applications. To create a high performance application, they used the "MySQL" database. To optimize traffic, the team has used several rest APIs, which helped to update both website and app in every 2 minutes.

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